Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

Find an AWS Partner /Search Results / ...
VOCALCOM
Leader in omnichannel customer engagement solutions
Leader in omnichannel customer engagement solutions, Vocalcom capitalizes on 28 years of expertise and international presence across 47 countries. Through our renowned solution, Hermes360, in and outbound, we support 1400 major brands and outsourcers in managing their customer service, sales campaigns, telemarketing, and collection efforts, all orchestrated by CRM.
AWS Partner Website
fr
VOCALCOM website
Headquarters
Paris
7 rue de Tilsitt
Paris, France 75017
Share Feedback
Rate the Partner
AWS Partner descriptions are provided by the AWS Partner and are not verified by AWS.
Solutions (1)

Sorted by: A-Z

solution validation level iconFoundational

Hermes
Hermes360 and the new version of its renowned dialer that manages in and outbound campaigns., It’s an ultra-intuitive omnichannel customer engagement solution, orchestrated by CRM, AI-ready, which increases your productivity and revolutionizes customer interactions. Our user-friendly software provides agents with dedicated features to have smooth conversations and deliver personalized answers throughout the customer journey - whatever the communication channel - for a more efficient customer experience and in compliance with new regulations. With Hermes360 you’ll be able to analyze your performance and the quality of customer journeys through collected data.
Locations (1)
Headquarters

Paris

7 rue de Tilsitt

Paris, France, 75017, France